Account Manager (insurance), Hove/Hybrid, part or full-time, up to £30k FTE* DoE

Location South East
Flex Type Part time
Role Basis Permanent
Salary Up to £30k FTE DoE
Company Ten2Two LLtd

This fast growing insurance provider is looking for an experienced Account Manager. If you are confident managing a portfolio of existing clients, and always looking for opportunities to increase revenue, this could be a lovely opportunity with great benefits.


This Hove based insurance business is growing rapidly. They are looking for an Account Manager to manage a portfolio of clients, dealing with insurance issues relating to changes in their requirements and renewals. Develop new business enquiries and cross sell the suite of products and services. They have a very supportive culture and provide thorough training for all new joiners.

The role

– Accountable for own portfolio of clients, managing the relationship effectively to ensure the retention and growth of the portfolio.
– Responsible for the renewals relating to policies achieving > 90% retention rate.
– Identification and development of new business opportunities.
– Ensure you keep up to date with all products, being knowledgeable to enable cross selling and upselling, meeting monthly and annual targets.
– As part of the Existing Business team responsible for the overall management of the existing book, dealing with MTA’s, MTC’s, claims and additional covers such as Excess Layer, D&O.
– Underwrite and consider each risk before presenting to insurers.
– Being the customer face for your clients Claims.
– Updating the system at all customer touchpoints to ensure FCA regulations are met and valid MI can be taken out of the system to supports SLA’s and KPI’s.
– Delivering good customer service by responding swiftly to queries and concerns from clients, insurers and brokers.
– Completion of training and development hours to support CPD and CII including mandatory modules via Broker Assess to comply with FCA regulation.
– Following TCF principles and applying FCA’s 6 key outcomes to your role.
– Ensure all statutory and company legislation is followed to protect clients, colleagues and business interest.

Knowledge & Experience:

– Ideally, you'll have experience of commercial insurance products. However, the client will consider strong account managers who have experience of personal insurance lines, or experience gained in other sectors where there may be a wide range of products to add on or cross sell.

– Ideally working towards or prepared to study for CII exams
Proven experience in account managing relationships with customers and key stakeholders.

– Ideally an active and working knowledge of FCA compliance.


– Articulate and presentable with the ability to communicate effectively both verbal and written.
– Good level of numeracy.
– Excellent negotiation skills and the ability to develop new business opportunities.
– Competent with Microsoft office suite, word, excel, outlook and databases.

Salary and benefits

– Up to £32k per annum for full time hours (pro-rated for part-time hours). Salary dependent on experience.
– 28 days (inclusive of Bank Holidays) per year Rising to 33 days (inclusive of Bank Holidays) after two years’ service.
– Pension 3% Employer contribution (after qualifying period).
– Benefits programme which enables employees to annually claim for dental and optical plus additional benefits (after qualifying period).
– Private medical insurance offered to all employees and dependents after two years’ service.
– Support all staff with professional exams, both financially and through lunchtime workshops and mentoring.
– Great reward and recognition programme providing monthly and annual recognition.
– Opportunity to support and take part in charitable events to support the company's charitable arm.

Hours and Location

Please note, this will be an office based position (Hove) in the first 6 months in order to complete ongoing training and development. After this, successful candidates may be able to work from home for part of the week.

Open to part-time hours as long as these can be spread across the week – ideally 4 or 5 days. Or full-time.

*Please note the salary quoted is the Full Time Annual Equivalent, and the actual salary will depend on the final hours agreed

If you are an experienced Account Manager, please apply.

Apply Now

Apply Now →

Newsletter Signup

Signup →