Head of Engagement, Communications & Digital

Location London
Flex Type Hybrid
Role Basis Permanent
Salary 70,000
Company Ten2Two, Experts in Flexible Recruitment

Looking for a role where you can truly shape something — not just manage it?

We’re recruiting a Head of Engagement, Communications & Digital for a highly respected charity entering an exciting phase of growth and transformation.

This is a rare opportunity to lead the digitisation of their offering and build a national online community, helping expand their reach and impact.

The Role
Reporting to the CEO, you’ll lead an integrated engagement, communications and digital function — combining strategy with hands-on delivery.

You’ll be responsible for:
• Leading digital transformation, including platform and CRM integration (Salesforce)
• Developing a digital platform and online community to engage key audiences
• Driving brand, marketing and engagement strategy
• Designing user journeys to improve acquisition, engagement and retention
• Leading multi-channel campaigns and content
• Using data and insight to optimise performance
• Managing and developing a small team

This is a varied, high-impact role in a collaborative, purpose-driven environment.

About You
• Senior experience in marketing, communications, digital or engagement
• Experience delivering integrated, multi-channel strategies
• Experience with digital platforms, CRM systems and user journeys
• Ideally, experience building online communities or engagement platforms
• Strong leadership, communication and analytical skills
You’ll be both strategic and hands-on, and motivated by meaningful work.

What’s on Offer
• £70,000 salary + excellent benefits
• Hybrid working (2 days in London – Tues, Weds or Thurs
• Flexible working and flex days
• Supportive, purpose-led culture

Apply now to be part of a role where your work will have genuine, lasting impact.

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