| Location | Remote |
| Flex Type | Part Time |
| Role Basis | Permanent |
| Salary | £20 per hour |
| Company | Manor Resources Ltd |
HR Generalist and Operations
About us
Manor Resources is a second-generation family business, working with SME’s in a variety of sectors since 1988. We provide dynamic business owners with a bespoke, outsourced Human Resources department, with the full spectrum of specialisms you would expect in an HR function of a much larger organisation.
Clients choose to work with us because they understand the powerful growth driver that is commercially minded HR. Sure we know how to put out a fire, but unlike some providers who focus primarily on crisis management, we reduce risk and save on cost by offering proactive solutions that balance people strategy with commercial business goals.
By working across a variety of sectors, we are able to bring solutions to the businesses that we work with that we’ve experienced elsewhere. We combine our experience with that of our clients to ensure the right balance of progressive people approaches and commercial success is achieved.
The team
We’re a close team! So although this is a self-employed role, you’ll benefit from the backing of the team to bounce issues off, get support from and learn from the combined knowledge of the team.
Learn more here – www.manorresources.co.uk/meet-the-team/
About you
You’ll be comfortable working in a HR generalist and operational environment and be able to prioritise effectively with an unflappable nature. We’re working hard at our efficiency’s to ensure we offer a gold-standard service to our clients so you’ll always be looking to streamline and simplify and you value and respect the benefit of using online tools, templates and centralised data storage to make team working easy.
Our clients are small businesses (because they’re not yet ready to hire in-house) so you’ll have a background in supporting small to medium sized organisations and be adept at tackling the challenges that presents and creating advice and solutions tailored to that audience.
The work can be fast-paced, we support multiple clients and switching between their different needs and ensuring that deadlines are adhered will be critical to your success, as such you’ll be looking for a flexible and varied opportunity.
You’ll be able to work quickly, responding to different team members throughout the working week and be true to your word. If you say it’s going to be done, it will be done when you say it will be. Integrity to deadlines is incredibly important to who you are and how you work.
Role Summary and Description
The HR Operations team provides operational support to the team and direct to our clients to make sure that proactive and strategic HR support can be delivered to the gold standard we work to at Manor Resources. They understand the HR structure of all Manor Resources clients and can answer functional queries for all clients as well as offering our commercially branded advice and guidance on any HR issue that you’d expect to cross the desk of a generalist HR professional.
Areas that you’d be expected to work on:
– Managing HR processes within the employee lifecycle such as redundancy and disciplinary.
– Policy and procedure amendments, proofreading and creation.
– Point of contact with clients’ for issuing paperwork and maintaining records (sickness, holiday etc.)
– Sector research on relevant topics such as benefits, salary packages etc.
– Being the knowledge expert on the future of HR
– Manage the client onboarding process inc. Offer and contract generation.
– Running resourcing campaigns inc. CV reviews and shortlisting.
– Support and guiding clients with the appraisal cycle.
– Supporting with the paperwork trail across the entire HR lifecycle.
– Undertaking calculations such as holiday.
– Manage and inform team on the HR Calendar in advance to allow for strategic planning.
Success Criteria / Outcomes
– All documents created with correct formatting and grammatically correct
– All documents created with correct information
– Always working with efficiency and commercialism in mind
– Demonstrates support which is aligned with the Manor Resources brand
– Client requests answered and responded to within 48 hours
– Client file versions stored for all parties to easily find
Functional Skills and Experience
– Experience working in HR in SME(s)
– Experienced with use of 0365 (not just Word and PowerPoint!)
– Experience working with HR systems e.g., BreatheHR, PeopleHR, CharlieHR.
– Experience with spotting patterns in data and behaviours
– Constant attention on HR compliancy
– Excellent at written English and a great communicator
Cultural Behaviours
– Excellent attention to detail (visually and grammatically)
– Works efficiently and effectively – wants to get the job done in the quickest and most straightforward way whilst maintaining a high level of accuracy
– Natural organiser, gets a kick out of putting things away – a great record keeper
– Natural at spotting gaps and improvements
– Thinks with an HR/People mind in order to protect our clients’ needs and businesses
– Able to spot and speak up on compliancy issues
– Delivery focused – not just check list focused
– Uses own initiative – has the ability to make decisions, work independently and without approval
– Ability to be discreet and maintain confidentiality when handling sensitive information
– An enthusiastic individual who is keen to learn and flexible in approach.
– Aligned to the Manor Resources values:
WE ARE ADAPTIVE.
There is no ‘one size fits all’. We value the individuality of all, operate within a changing landscape and therefore respond in a dynamic, proactive, agile way.
WE ARE PROGRESSIVE.
Our mindset is forward looking & thinking. We do not work to ‘how it has always been done’. We are building a culture of growth and expansion.
WE ARE INDEPENDENT.
Our position is that of ‘partner’. We are self-governing. We combine our experience and knowing with yours.
Hours: 12-15 hours a week
Up to around 60 hours a month
Flexible hours – work when you want but some traditional working hours would be required for team collaboration – Remote working
Self-employed role
Pay: £20 an hour
Manor Resources is an equal opportunities business and welcomes applications from people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, ex-military personnel, parents and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let sarah@manorresources.co.uk know.
