Part or Full time Sales Administrator. Funerals. 27.5 hours +. Up to £28K FTE. Dunstable.

Location South East
Flex Type Part time
Role Basis Permanent
Salary up to £28K
Company Ten2Two, Experts in Flexible Recruitment

An interesting opportunity to use your administrative skills, working flexibly 27.5+ hours/wk and earning up to £28K.

Our client are an independent, privately-owned family company, who offer a high quality, sensitive and dignified service that is good value for money.

Their competent and sympathetic staff are always available to help, advise and carry out the wishes of those suffering the loss of a relative or friend. Because they are an independent company, they have the skills and craftsmen capable of meeting all requirements.

Our client have funeral homes across Bedfordshire, Hertfordshire, and Buckinghamshire.

The Role

Due to our clients growth plans and upcoming regulation changes, they have a fantastic opportunity for a excellent administration professional.

The successful candidate will support the Pre-Need Manager and wider team, and will play a key role in providing an important link to clients. You will work in a fast-paced environment, processing enquiries, plan sales, invoicing and redemptions, supporting the team with training and advice as well as being involved in developing the department at a key time of change within the industry.

Whilst the Sales Administrator role is primarily based in our clients Dunstable office there will be the requirement to visit other locations in Herts, Beds and Bucks to assist teams and clients in those locations. A full clean driving licence is therefore essential.

Sales Administrator Duties:
•Creating and sending proposals and following up on sales enquiries
•Managing and processing orders
•Maintaining a CRM system
•Providing sales reports and management reports to the Board of Directors
•Liaising with clients to understand their needs and providing them with suitable solutions
•To work closely with suppliers to provide exemplary service
•Offer detailed information on funeral plans clearly explaining the terms and conditions, key features, costs and payment options in-line with industry regulation guidance.
•To work closely with other colleagues across the business to provide exemplary service
•Complete all administrative tasks both on paper and digitally to capture plan details
•Proactively deal with queries efficiently, promptly, and courteously
•To ensure that all work is completed accurately and to a high standard
•Participate in support groups and community activities
•Work with the Pre-Need Manager to grow and develop the department, with particular emphasis on sales and marketing

The Candidate

Ideal candidates for the role will ideally have a background in sales and marketing to graduate level, are efficient and adaptable workers with good all round administrative abilities, experience of working with CRM systems, sales tools and spreadsheets. They must have excellent customer service skills and be good organisers.

Prior experience within the funeral industry would be advantageous although not essential

•Excellent organisational and administration skills
•Good interpersonal skills
•Proactive communication skills (both verbal and written)
•Great team player and highly motivated
•Excellent time management skills and the ability to prioritise work
•Attention to detail and proven problem solving skills
•Clear and confident communicator at all levels and abilities
•Adaptable & flexible
•Strong written skills with high attention to detail
•Good computer skills and strong knowledge of the Microsoft Office suite
•Demonstrable qualifications from a Sales and Marketing or Financial background
•Full clean driving licence

The Terms
Salary: £20 – 28,000 FTE
Standard hours of work are 8.30am to 5.30pm, Monday to Friday. With flexibility to consider a part time working pattern if desired (i.e. 9.30am to 3pm – or similar.
Benefits
Highly competitive salary and dependent on experience 31 days a year inclusive of bank holidays (fte)
Contributory pension
Non-contributory life cover Uniform as required
Free onsite parking
Business mileage or use of a pool vehicle for business journeys
Continued professional development as part of our clients Lifelong Learning programme

*Full Time Equivalent – actual salary will depend on final hours agreed.

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