Part-Time Client Success Manager – 15 to 20 hours a week -Remote

Location Remote
Flex Type Part time
Role Basis Contract / Interim
Salary £34k pro-rated plus commission
Company London Speech Workshop

*Fantastic Flexible Remote Working Opportunity*
Part-time home-working role of Client Success Manager – 10 to 15 hours a week joining our warm and supportive team and value -driven company. £34k Pro-rated plus commission.

London Speech Workshop is a world-class communication coaching company. We are driven to truly make a difference in the world – and over the last 12 years have worked with thousands of individuals helping them to be the best communicators they can be. That’s what makes us tick.

Our culture is very important to us and positivity, excellence, and collaboration are essential. You will be part of a small and dynamic team, who are passionate about delivering quality and excellence.

We are looking for a warm, organised client success manager to join our close knit team on a part time basis. This role is a perfect fit for a fantastic communicator who is passionate about helping people be their best selves.

Flexible working: The role is 10 to 15 hours a week with some flexibility possible (evenings and/or weekends) and is working from home.

Your responsibilities will include:
– Onboarding new clients on discovery calls
– Supporting clients throughout their programme
– Collecting feedback, testimonials and reviews.
– Provide excellent customer service to all our clients, on-boarding of new clients and renewal of existing clients.
– Occasional work with the Marketing team to improve the customer journey via email workflows and follow-ups.

There is a soft sales element, but mostly its about client support and satisfaction.

£34k pro-rated basic and commission.
If interested please contact Laura at careers@londonspeechworkshop.com with a CV and voice memo/video (1 to 2 min max) introducing yourself and why you are a great fit for the role. Thank you!

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